Author: Kim

The Moose Road relay on McNab Ranch that serves some subscribers is having lack of sun-related power issues as of about 12:30 this morning.  It is on my list for generator duty later today.
Thanks,
– Jacob

A splicing mistake by an ATT technician has taken our coastal network offline.  Estimated time to service restoration is 30 minutes.
Thanks,
– Jacob

This afternoon starting at around 1:30 I’ll be effecting permanent repairs for the equipment at McNab Ridge Winery that failed yesterday morning.  There will be approximately 15 minutes of service interruption for subscribers while I do this work.
Thanks,
– Jacob

A bit after 12:30 this morning our relay at McNab Ridge Winery went offline.  I’m currently investigating the cause of the outage and will be en route to the site later this AM.
I hope to have things resolved in the next few hours.
– Jacob

The many days without sun appear to have caused struggle for the temporarily solar-underpowered Moose Road relay that serves a handful of subscribers on McNab Ranch.  I imagine things will be resolved now that the sun is shining though and we’ll assess the power situation fully after the holiday. 
Thanks for your understanding and Happy Holidays
– Jacob

The site that serves many on Greenfield Ranch that has been having electrical challenges is acting up again.  It has been eating batteries for breakfast due to some mysterious phantom load.
I’m en route to run a generator again.  It’s getting old, but I’ll get to the bottom of it.
Thanks for your understanding.
– Jacob

Trecite serving many on Greenfield ranch that has been experiencing issues this morning is now running on generator power. I will be back this evening to refuel the generator, there may be a brief service interruption between when fuel runs out and when I return. as soon as the ground is firm enough for me to deliver new batteries to the site I will. Generator power will continue until that time.
Thanks,
-Jacob

The replacement battery set installed a few weeks ago at a site serving many on Greenfield is exhibiting the same issues as the last set as of this AM.  I am en route to troubleshoot and hope to have things back up and running shortly.
Thanks,
– Jacob

This morning I will be doing some unexpected emergency power work at a site that serves many on Greenfield Ranch and Running Springs.  The work should hopefully go quickly and should commence around 8:15AM.  There will be a short service interruption or two while I route power around some failing equipment.
Thanks,
– Jacob

November 8th between midnight and 5AM one of our upstream fiber providers will be performing intrusive maintenance on their network.  During this time there may be service interruptions for our subscribers as the work is performed.
Thanks for your understanding
– Jacob