Trecite serving many on Greenfield ranch that has been experiencing issues this morning is now running on generator power. I will be back this evening to refuel the generator, there may be a brief service interruption between when fuel runs out and when I return. as soon as the ground is firm enough for me to deliver new batteries to the site I will. Generator power will continue until that time.
Thanks,
-Jacob
Category: System Status
Greenfield Battery problems continued
The replacement battery set installed a few weeks ago at a site serving many on Greenfield is exhibiting the same issues as the last set as of this AM. I am en route to troubleshoot and hope to have things back up and running shortly.
Thanks,
– Jacob
Greenfield Ranch/Running Springs – emergency power work
This morning I will be doing some unexpected emergency power work at a site that serves many on Greenfield Ranch and Running Springs. The work should hopefully go quickly and should commence around 8:15AM. There will be a short service interruption or two while I route power around some failing equipment.
Thanks,
– Jacob
Upstream provider intrusive maintenance
November 8th between midnight and 5AM one of our upstream fiber providers will be performing intrusive maintenance on their network. During this time there may be service interruptions for our subscribers as the work is performed.
Thanks for your understanding
– Jacob
Moose Road relay repairs
Tomorrow, late morning, I will be performing some repairs on a relay that serves some residents of McNab Ranch. There will be a few short outages for those served from this relay while the repairs are made. All work should be finished by early afternoon.
Thanks,
– Jacob
McNab Ranch maintenance – 10-26-2018
Tomorrow morning between 9 and 11AM we will be performing maintenance at a site that serves many on McNab Ranch and in Hopland. During the maintenance window all traffic will be flowing through a backup link with lower capacity than typical. During this time subscribers may experience slower than normal speeds. There may also be a few brief service interruptions for some subscribers on McNab Ranch during this time.
Thank you,
– Jacob
Running Springs/Orr Springs issue
Service for a few subscribers on Running Springs and Orr Springs is interrupted this AM for reasons yet unknown. Estimated time for arriving to diagnose the issue at this point is 11AM.
More to follow.
Thanks,
– Jacob
— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net
Resolved – Router failure – Low speeds to McNab Ranch/Hopland/Old River Road
The failed router has been replaced with a new unit and things should be back to normal.
Thanks,
– Jacob
— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net
Router failure – Low speeds to McNab Ranch/Hopland/Old River Road
This morning a router that handles traffic destined to areas south of Ukiah failed at around 9:30. It’s unclear at this point if it has simply locked up or has physically failed. I’ll be on-location soon to diagnose further.
Speeds to subscribers on Old River Road, in Hopland, and on McNab Ranch will be reduced while the issue is diagnosed and repaired.
Thanks for your understanding.
– Jacob
— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net
Update – Feliz Creek road area outage
The issue has been identified and spare parts are to be en route shortly. Hopefully service should be restored in the next few hours.
Thanks for your understanding.
– Jacob
— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net